The Commercial Taxes and Registration Department has issued clear directions to ensure that every land survey number across the state is assigned an official market guideline value by the end of June. This initiative is aimed at improving transparency, bringing uniformity in land valuation, and strengthening the property registration system.

The directive was issued during a high-level performance review meeting of senior registration department officials, conducted at a historic district registrar’s office that has been functioning for over a century. The meeting reviewed the functioning of registration offices across the state and assessed progress in service delivery, efficiency, and public satisfaction.

During the review, strong emphasis was placed on enhancing citizen-friendly services. Officials were instructed to maintain a polite and respectful approach while dealing with members of the public and to ensure that adequate seating and basic comfort facilities are provided in all registration offices. Clear and timely explanations must be given to applicants regarding registration procedures, document requirements, and processing timelines so that confusion and repeated visits are avoided.

To improve efficiency, officials were directed to return registered documents to applicants on the same day, wherever possible, and to strictly avoid unnecessary delays. Any actions or practices that could lead to public dissatisfaction or complaints were advised to be eliminated through better coordination and accountability.

Special attention was also drawn to the scrutiny of documents submitted for registration, including those related to building approvals and development permissions. Such documents must be examined promptly and returned without delay after verification, ensuring that applicants are not burdened by prolonged waiting periods.

Overall, the department stressed the need for speed, transparency, accountability, and public convenience in all registration-related activities, reinforcing the goal of making land and property transactions smoother, more reliable, and accessible to citizens across the state.