Eight years after its formation in 2017,the state's real estate regulator, MahaRera, is still grappling with a significant backlog of unresolved complaints. Of 29,374 complaints filed so far, 7,310 remain pending, prompting calls from homebuyers, legal experts, and activists for faster redressal and stricter enforcement of orders. Although MahaRera has resolved 21,888 cases and holds online and offline hearings, the increasing number of unresolved cases has alarmed consumer groups. They stressed the need for appointment of more adjudicating officers and setting up of regional benches to manage the growing caseload. MahaRera has registered over 50,000 real estate projects — the highest among state regulators — with nearly 50% of them located in Mumbai Metropolitan Region and Pune. However, stakeholders argued that this operational scale has not been matched by adequate capacity to address consumer grievances. Currently, MahaRera has one chairperson, two members, and three adjudicating officers. Activist Godfrey Pimenta of the Watchdog Foundation pointed out that this limited setup cannot cope with the volume of complaints. "Some complaints take two to three years, and in exceptional cases, up to five years to be resolved — despite the law requiring them to be addressed within six months. To effectively clear the growing backlog, there is an urgent need to increase the number of MahaRera members. MahaRera has registered over 50,000 real estate projects — the highest among state regulators — with nearly 50% of them located in Mumbai Metropolitan Region and Pune. However, stakeholders argued that this operational scale has not been matched by adequate capacity to address consumer grievances. Currently, MahaRera has one chairperson, two members, and three adjudicating officers. Activist Godfrey Pimenta of the Watchdog Foundation pointed out that this limited setup cannot cope with the volume of complaints.
 

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